FAQ
Membership Questions
What is a ONE Membership and how can I join?
What does my ONE Membership support?
Scottsdale Arts is a 501(c)3 nonprofit organization committed to developing and advancing high-quality arts and cultural experiences for residents of Scottsdale and beyond. Your purchase of a ONE Membership directly sustains all the diverse arts and educational programs at Scottsdale Arts and its departments: Scottsdale Center for the Performing Arts, Scottsdale Museum of Contemporary Art (SMoCA), Scottsdale Public Art, Scottsdale Arts Learning & Innovation, Canal Convergence, and Civic Center
Who can use my ONE Membership?
Each ONE Membership provides a year of arts access for up to two (2) named adult cardholders residing in the same household, such as a spouse, partner, or adult relative. Each ONE Member will receive a customized membership card for the year and have exclusive access to account information. Please note that ONE Membership cards and benefits are non-transferable.
As of March 28, 2023, ONE Members who do not have a second named adult on their membership will receive a “Guest of” card, printed at the time of their membership purchase.
What is a “Guest of” ONE Membership card?
This is a limited-access card with the same expiration date as your named card. You are welcome to add a second individual to your account at the time of renewal. If you need to do so prior to your renewal period, please contact our membership team at [email protected] or 480-425-5347.
What does the “Guest of” card give the holder?
- Free admission to SMoCA for the cardholder and 1 adult guest, plus any accompanying children.
- Membership-level specific discount at The Store @ the Center and Shop@SMoCA
- CALA and NARM reciprocal membership benefits
What does the “Guest of” card not grant?
- Ticket discounts for performances and events
- Catwalk Lounge access
What if I want my guest to have all the same benefits?
We will need their name and a point of contact to ensure they have full access to your ONE Membership perks.
Can I purchase a ONE Membership as a gift for someone else?
ONE Memberships makes the perfect gift for the art lovers in your life! Scottsdale Arts offers many great membership options that are perfect for any family. To purchase a gift of membership, you can call the Ticketing, Admissions, and Sales team at 480-499-8587, stop by the box office at Scottsdale Center for the Performing Arts, or visit our website at OneMembership.ScottsdaleArts.org.
ONE Memberships are available as digital gift certificates that you can share with your loved one via email or print to gift in person. The recipient can then redeem the gift membership online, in person, or over the phone at their leisure. The membership will start once the gift has been redeemed, ensuring that the recipient will have full use of their membership benefits.
When will I receive my membership cards, and when will my benefits be active?
Cards
ONE Membership cards are printed and mailed to the address provided within 10 business days of enrollment. If you do not receive your cards in the mail within 15 business days of enrollment, please email us at [email protected] to request a new card.
Forgot your ONE Membership card? Simply present a valid photo ID at the Scottsdale Center for the Performing Arts Box Office or Scottsdale Museum of Contemporary Art (SMoCA) admissions desk and we will gladly look up your membership account. If placing a ticket order by phone, be sure to provide your full name associated with your ONE Membership.
Benefits
Many of your ONE Membership benefits are available instantly! Retail discounts take up to 10 business days to activate. Your method of purchase determines the timeframe that your benefits are accessible.
- Online or in-person: you can utilize all your benefits immediately.
- Over the phone: you can utilize all your benefits other than the retail discount immediately.
- Via mail: your membership will be processed within one business day of its arrival at Scottsdale Arts, at which point you will receive a digital receipt via email, and you can utilize all your benefits other than the retail discount.
If you would like to utilize your discount at The Store @ the Center or Shop@SMoCA before you have received your ONE Membership cards, please provide your digital receipt. If you do not have a digital receipt, the Ticketing, Admissions, and Sales team at the box office in Scottsdale Center for Performing Arts can verify your membership status.
How do I learn more about my North American Reciprocal Museum (NARM) benefits?
Scottsdale Arts is proud to participate in the North American Reciprocal Museum Program to provide access to 1,000-plus reciprocal programs across the country and beyond! To use your reciprocal benefits at one of our partnering institutions, please present your current Scottsdale Arts Member card at the admissions desk or box office.
Reciprocal benefits may include:
- Free admission to museums that charge an admission fee for their permanent collection
- Free or discounted admission to selected special exhibitions
- Free admission to members’ previews when a ticket is not required Discounts on concert, lecture, film, and event tickets (if applicable)
- Discounts on purchases made in the museum book and gift shops
Please note: benefits, prices, and restrictions vary by institution.
All current Scottsdale Arts Members at the $100 Friends Level and above enjoy NARM access. If you are planning to utilize your NARM benefits but cannot find your ONE Membership card, or are leaving town before they will arrive at your home, please contact our Membership team at [email protected] or 480-425-5347.
What is a Premier Level Membership?
A Scottsdale Arts Premier Level Membership opens doors to areas of special interest in contemporary art, performance, and public art, offering more access to Scottsdale Art’s extraordinary programs. Deepen your connection to the arts with a Premier Level Membership!
Starting at the President’s Club, get an insider experience of Scottsdale Arts and its diverse branches with exclusive invitations to signature events, advanced opportunities to underwrite programs, concierge service, waived ticket fees, and so much more!
To discuss the many benefits of Premier Level Membership, please contact Marcus Pittaluga at [email protected]or 480-425-5353.
Is my ONE Membership tax deductible?
A portion of your ONE Membership is tax deductible and varies by level. 10% of your ONE Membership is considered a good faith estimate of the fair market value of goods or services of the benefits available to you as a member. Review membership tax-deductible breakdown below.
Members should expect to receive a customized tax receipt by mail along with their membership card(s). Membership cards are mailed within 10 business days from the date of purchase. Please contact us by emailing [email protected] or calling 480-425-5347, should you wish to waive tangible membership benefits to receive the maximum tax deduction by law.
Arts Lover $50 — $5 FMV, $45 tax deductible
Friends $100 — $10 FMV, $90 tax deductible
Contributor $250 — $25 FMV, $225 tax deductible
NextGen $250 — $25 FMV, $225 tax deductible
Supporter $500 — $50 FMV, $450 tax deductible
President’s Club $1,250 — $125 FMV, $1,125 tax deductible
Inner Circle $2,500 — $250 FMV, $2,250 tax deductible
Are there monthly payment options?
Currently, only Premier Level and NextGen ONE Memberships are eligible for monthly payment options. NextGen memberships can also be paid via quarterly payments. All installment payment plans require a valid credit card on file. To arrange a payment plan for qualifying memberships, please contact Sam Correa, membership and campaigns manager, by emailing [email protected] or calling 480-425-5347.
Are there more ways to support Scottsdale Arts?
In addition to becoming a ONE Member, we ask you to consider growing your support with a tax-deductible donation. Your gift enables Scottsdale Arts to continue our legacy of providing meaningful arts experiences in Scottsdale and beyond. We rely on the generosity of our members and donors to help us spark joy, foster understanding, and bring inspiration through the arts. Deepen your connection to the arts today with the following ways to give:
Volunteer with Scottsdale Arts
To discuss corporate giving opportunities, please contact Denise Wisdom, corporate and foundation relations manager, at [email protected] or 480-874-4669.
To discuss individual giving opportunities, please contact Marcus Pittaluga, individual giving manager, at [email protected] or 480-425-5353.
I have moved. How can I change my address?
Contact our Ticketing, Admissions, and Sales team at 480-499-8587 or log into your account here.
How do I find out about the events listed?
Visit the Scottsdale Arts Events page, where you’ll find our full list of performances, festivals, workshops, tours, and opening receptions. To find dates for current and upcoming SMoCA exhibitions, please visit the SMoCA website.
How do I know when to renew?
ONE Members will receive several reminders starting three months before their expiration date. Renewal notifications will be sent by email 90 and 60 days out and by mail 30 days out.
Ways to Renew
Call Ticketing, Admissions, and Sales at 480-499-8587
Visit Ticketing, Admissions, and Sales in the box office at Scottsdale Center for the Performing Arts or at the front desk of Scottsdale Museum of Contemporary Arts at 7380 E. Second St, Scottsdale, AZ, 85251
Click OneMembership.ScottsdaleArts.org
Mail the completed bottom portion of your renewal letter to Membership at Scottsdale Arts, 7380 E. Second St, Scottsdale, AZ, 85251
Visionary Circle Questions
What is Visionary Circle and how do I join?
Visionary Circle is a philanthropic giving society group, comprised of individuals who spend over $5,000 annually with Scottsdale Arts through donations, tickets, ONE Membership, or attendance at special events – or a combination of these categories. Benefits include exclusive behind-the-scenes experiences, private events, artist meet and greets, naming opportunities, discounts and more – all by continuing to generously support the art you love at Scottsdale Arts!
As soon as the criteria are met, individuals are immediately invited to join!
Visionary Circle is ideal for those wishing to deepen their knowledge and enjoyment of the performing and visual arts while growing a network of art-minded friends. For more information, please contact Marcus Pittaluga, individual giving manager, at 480-425-5353 or [email protected].
What are examples of spending categories that make me eligible for Visionary Circle? What are non-eligible spending categories?
At this time, qualifying categories include ONE Membership; subscription packages or tickets purchased for performances at the Center; single ticket admission to SMoCA; tickets to events, like the annual ARTrageous Gala, Excursions with Scottsdale Arts, Sippin’ Series, and Mystery at the Museum; and direct donations to any branch of Scottsdale Arts. Non-qualifying categories include spending on food or drink (including the Catwalk Lounge), retail purchases at The Store @ the Center or Shop@SMoCA; and in-kind donations.
If I’m a ONE Member or sponsor in addition to being part of Visionary Circle, what benefits do I get?
In addition to the benefits you are entitled to at your annual level of ONE Membership or individualized benefits per your sponsorship, participation in Visionary Circle comes with many unique benefits to further enhance your experience with Scottsdale Arts, such as the opportunity to name a seat in the Center and access to private rehearsals and exhibition installations.
For a full list of Visionary Circle benefits, please click here
Is participation in Visionary Circle tax deductible?
That depends on how you spend $5,000 with Scottsdale Arts annually. Tickets and admission fees are not tax deductible. A portion of ONE Membership is tax-deductible to the extent by law and varies by level. Direct donations to Scottsdale Arts are tax-deductible to the full extent by law. Should you wish to waive tangible benefits in order to receive the maximum tax deduction by law, please contact Marcus Pittaluga, individual giving manager, at 480-425-5353 or [email protected].
How do I renew my participation in Visionary Circle?
Those who automatically qualify for Visionary Circle are invited to participate on a rolling basis and those who are on the cusp of qualifying are extended the offer to join between May and July and between October and December by making a donation to close the gap. If you have any questions regarding your eligibility for Visionary Circle, please contact Marcus Pittaluga, individual giving manager, at 480-425-5353 or [email protected].