Scottsdale Center For The Performing Arts


Ticket and fee refunds are not allowed under any circumstances. The only exception is an event that is cancelled and not rescheduled by Scottsdale Center for the Performing Arts or the artist(s).




  • By request, tickets may be held for pickup at Scottsdale Center for the Performing Arts during regular box office hours only by the ticket buyer with a valid photo ID that matches the name on the ticket order. Or by an authorized recipient with written permission from the ticket buyer. Emailed to [email protected] 48 hours prior to the performance date.
  • A fee will be applied to all Will-Call ticket requests.
  • Arrive early to avoid delays. The box office is open one hour before each performance. Subject to change based on pre-show requirements.



Tickets with ‘Mail Now’ delivery will not be mailed until one (1) month before the performance date. If you have made your order within the month window, your tickets will be mailed out within the next two (2) business days. We are experiencing higher-than-usual mail delivery delays due to USPS. Please anticipate five (5) business days for your tickets to arrive. If you select mail delivery within five (5) days of your performance date the ticket(s) will automatically be added to Will Call.




  • All prices, ticket fees, events, artists, programs, dates, show and run times, venues, and benefits are subject to change. Every effort is made to inform ticket buyers of any changes via the website, email, and/or by phone. Please check for current event information.
  • It is the ticket buyer’s responsibility to inform the Box Office in writing of changes to contact information, including mailing address, phone number, and email address. No refunds, exchanges, or credits are allowed for events missed because of outdated contact information.



  • Arizona Revised Statutes §13-3718, prohibits ticket scalping “within two hundred feet (200ft) of an entry to the stadium, arena, theater or other place where an event is being held, or of the entry to a contiguous parking area” (Arizona Revised Statutes §13-3718). Any abuse of the Arizona Revised Statute or acts of sales associated with fraudulent tickets will be subject to immediate cancellation of all current and future accounts connected to the offender and is subject to legal action.
  • Tickets to events at the Scottsdale Arts must be purchased through the Scottsdale Arts Box Office or authorized vendors. Scalpers and ticket brokers are not recognized ticketing agents of Scottsdale Arts. If you purchase from a non-authorized person or ticket broker, you risk purchasing an invalid, lost, or stolen ticket that is not valid for admittance. Invalid, lost, or stolen tickets will be deactivated and thus will not be valid for entry into the venue. Anyone who purchases tickets from a scalper or ticket broker does so at his or her own risk. We urge everyone to purchase tickets at the Scottsdale Arts Box Office. Scottsdale Arts reserves the right to void tickets with no refund if ticket scalping is found. Scottsdale Arts reports all violations of A.R.S. §13-3718 to local law enforcement and works with banking providers to restrict scalping.
  • Scottsdale Arts reserves the right to cancel and void all ticket orders that have been purchased for the purpose of resale. Ticket orders will be refunded, excluding service charges and any applicable membership, and tickets will be considered invalid.



  • Scottsdale Center for the Performing Arts electronically scans tickets for entry into its venues. This process helps prevent ticketing and seating problems that may cause delays or lines.
  • The scanning system reads unique barcodes printed on each ticket to ensure that the ticket is valid and to record attendance. When exchanging or reprinting a ticket, the barcode is deactivated, making the original ticket invalid for admission.



Delivery Fee Options

Ticket PriceWalkup & Online
Additional Fees
Will Call Per Order$2
Snail Mail Per Order$4
Per Ticket Exhange Fee*$7 (Approval required)
Subscriptions Per Package$16
  • Fees support operations and facility maintenance projects at Scottsdale Arts.
  • By contract with performers, a service fee is assessed separately from the ticket price and is waived only for Premier ONE Members of Scottsdale Arts.
  • All ticket sales are final, nonrefundable, and nonexchangeable. Scottsdale Arts works with Booking Protect ( to provide optional ticketing insurance at an additional cost.
  • Only the original ticket buyer is authorized to make ticket exchanges or other changes to a ticket order.
  • There are no exchanges or credits for complimentary tickets, vouchers, promo codes, or other ticket offers. Promotions, offers, discounts, and prices are subject to change at any time. Approved order changes are subject to a $7 modification fee.





Until COVID-19 benchmarks are achieved:

  • Scottsdale Center for the Performing Arts COVID-19 Response. Learn more.
  • Face masks or face coverings are encouraged but not required for entry into all buildings located on the Scottsdale Arts campus for the safety of our patrons.
  • Staff and volunteers who are vaccinated have an option to not wear a face mask or face covering but will always have one with them if needed. If you are visiting our campus and would prefer to talk to our staff and volunteers with a mask on, please let us know! Your comfort and experience are a priority to us!
  • Timed entry is likely for your event (please read all emails carefully to ensure you know the best arrival time).
  • SMoCA timed entry: Patrons with a timed hour ticket will need to arrive at the beginning of their hour. After 15 minutes, your timed-entry reservation will be released for another patron to enjoy the Museum.
  • Most performances will run with no intermission. Please make sure to use restrooms, wash your hands, and visit the Center’s Encore Bar before your timed entry to the theater.
  • Event and performance tickets may be picked up at Scottsdale Center for the Performing Arts for the Center’s venue events, or SMoCA for SMoCA Lounge venue events from the date of purchase until 30 minutes after the start of the event. To avoid delays, please arrive no later than 45 minutes before the event begins.
  • Entry into all venues requires a valid ticket for each individual, regardless of age. Doors open 30 minutes before the event starts.
  • For reserved seating events at Scottsdale Center for the Performing Arts’ Virginia G. Piper Theater, please use the north or south portals as indicated on each ticket. Patrons with seats in rows A–L may want to use the elevator or stairs located in the southeast corner of the Atrium to access the lower lobby entrance.
  • Covered beverages purchased at the Center’s Encore Bar may be brought into the Virginia G. Piper Theater and Stage 2.
  • The use of cameras, cellphones, and recording devices is not permitted in any venue.
  • Events begin promptly at the times listed. Late arrivals and those who exit the theater during the event may watch the event on the monitor in the Atrium while waiting to be seated at the house manager’s discretion.
  • Behavior that interferes with the event or disrupts other audience members or staff may result in removal from the event without refund or credit of the ticket price and fees.


  • Tickets may be picked up at Scottsdale Center for the Performing Arts Member and Patron Services Box Office (inside the Atrium) from the date of purchase to 5 p.m. on the day of the event. Will call and cash-only ticket sales are available at the box office tent located at the northwest corner of the Civic Center Library near the library parking garage from 5 to 8 p.m. on the day of the event.
  • Scottsdale Civic Center Amphitheater is located between the Civic Center Library and City Hall, just a short walk from Scottsdale Center for the Performing Arts. Gates open at 6 p.m.
  • Children 12 and younger are admitted for half price at most Amphitheater events.
  • Children 2 and younger are admitted for free. (No tickets required.)
  • Low lawn chairs, pillows, and blankets are welcome in designated areas.
  • Wheelchair seating areas are available on a first-come, first-served basis; please call the Member and Patron Services Box Office for more information.
  • Food and beverages (including beer and wine) are available for purchase inside the venue. Outside food and beverages may not be brought into the Amphitheater (with the exception of water in sealed plastic containers).
  • Pets, skateboards, roller skates, and bicycles are not permitted.
  • Entry points are located at the City Hall parking lot near 75th and Main Street, at the northeast and northwest corners of the Civic Center Library (at parking garage exit/entry), and at the southwest corner of City Hall.
  • In case of inclement weather, Amphitheater events may be moved to an indoor venue (either on or off the premises), rescheduled for another date, or canceled.
  • All terms and conditions subject to change without notice.